Terms of service

Terms of Service

Last updated: September 7, 2026

Welcome to Sevyn. These Terms of Service ("Terms") govern your access to and use of the Sevyn website, online store, products, services, and related features (collectively, the "Services").

By accessing or using our website or purchasing products from Sevyn, you agree to be bound by these Terms. Please read them carefully before using our Services. If you do not agree with any part of these Terms, please do not use our website or Services.

Sevyn operates this store and website, and the Services are powered by Shopify, which provides the technology that enables us to offer our online shopping experience.

1. Eligibility

By using our Services, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information you provide to us is accurate, complete, and current.

  • You will use the Services only for lawful purposes.

  • If you are purchasing on behalf of another person or entity, you have the authority to do so.

Our Services are not intended for use by children who are not legally permitted to make purchases under applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, availability, and other product information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Product images may be for illustrative purposes and may have minor differences from the actual product.

  • Product availability may change without prior notice.

  • We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.

We do not guarantee that all product information will always be complete, accurate, or error-free.

3. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

You agree to provide accurate and complete billing, payment, shipping, and contact information when placing an order.

By submitting an order, you authorize Sevyn or its authorized payment service provider to process the payment associated with your purchase.

We reserve the right to:

  • Refuse or cancel an order.

  • Limit quantities purchased.

  • Correct pricing or product information errors.

  • Cancel orders resulting from technical errors, suspected fraud, or unauthorized activity.

If your order is cancelled after payment has been received, any eligible refund will be processed using the applicable payment method or another appropriate method.

4. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase products from Sevyn. Your order is subject to acceptance by us.

After you place an order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been finally accepted or that the product is guaranteed to be available.

We reserve the right to cancel or decline an order for reasons including, but not limited to:

  • Product availability.

  • Pricing or listing errors.

  • Incorrect customer information.

  • Payment issues.

  • Suspected fraudulent or unauthorized transactions.

  • Shipping or delivery limitations.

  • Violation of these Terms.

If we cancel an order for which payment has already been received, we will process an applicable refund.

5. Shipping and Delivery

We will make reasonable efforts to process and dispatch orders within the estimated timelines displayed on our website.

Delivery timelines may vary depending on:

  • Shipping location.

  • Product availability.

  • Courier or logistics provider.

  • Weather or other unforeseen circumstances.

  • Public holidays.

  • Events outside our reasonable control.

Once an order has been handed over to the shipping or logistics provider, delivery may be subject to the carrier's processes and timelines.

Customers are responsible for providing accurate shipping information. Sevyn is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

6. Cancellations, Returns and Exchanges

Order cancellations, returns, refunds, and exchanges are subject to our applicable Cancellation, Return & Refund Policy.

Before placing an order, customers are encouraged to review the relevant policy available on our website.

Where permitted by our policies and applicable law, customers may request cancellation, return, refund, or exchange within the applicable period and subject to the specified conditions.

Products may be required to meet certain conditions for a return or exchange, including being unused, unworn, undamaged, and returned with original packaging, tags, or other applicable accessories.

We reserve the right to reject returns or exchanges that do not meet the applicable eligibility requirements.

7. Customer Accounts

Certain features of our Services may allow you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Providing accurate information.

  • Keeping your account information updated.

  • All activities conducted through your account.

You agree to notify us promptly if you believe that your account has been accessed or used without authorization.

Sevyn reserves the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

8. Website Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorized access to our website, servers, systems, or accounts.

  • Interfere with the operation or security of the Services.

  • Introduce viruses, malware, or other harmful code.

  • Scrape, copy, reproduce, or commercially exploit website content without authorization.

  • Use automated systems to access the website in a manner that may damage or interfere with the Services.

  • Provide false, misleading, or fraudulent information.

  • Attempt to place fraudulent or unauthorized orders.

We reserve the right to restrict or terminate access to our Services if you violate these Terms.

9. Intellectual Property

All content available through the Services, including but not limited to:

  • Logos and trademarks.

  • Brand names.

  • Product images.

  • Product descriptions.

  • Website designs.

  • Graphics.

  • Text.

  • Videos.

  • Illustrations.

  • Page layouts.

  • Software and website functionality.

is owned by or licensed to Sevyn and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, copy, publish, sell, license, or otherwise exploit our content without prior written permission from Sevyn.

Nothing in these Terms grants you ownership or other intellectual property rights in our content.

10. User Reviews and Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to Sevyn, you agree that you have the right to provide such content.

By submitting content, you grant Sevyn a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use the content for legitimate business and promotional purposes.

You agree not to submit content that:

  • Is unlawful, fraudulent, defamatory, threatening, abusive, or misleading.

  • Violates another person's privacy or intellectual property rights.

  • Contains malicious software.

  • Is obscene or otherwise inappropriate.

  • Impersonates another person or entity.

We reserve the right to remove content that we believe violates these Terms or applicable law.

11. Third-Party Services and Links

Our Services may contain links, integrations, or features provided by third parties.

Third-party services may have their own terms, privacy policies, and conditions. Sevyn does not control and is not responsible for the operation, availability, security, or content of third-party services.

Your use of third-party services is subject to the applicable third party's terms and policies.

12. Shopify

Our online store is hosted and powered by Shopify, which provides the technology and infrastructure used to operate our Services.

By using our Services, you acknowledge that Shopify may process information relating to your access to and use of the Services as described in our Privacy Policy and Shopify's applicable policies.

Shopify is not responsible for products purchased from Sevyn or for the relationship between you and Sevyn.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will be completely free from errors.

  • The information provided through the Services will always be accurate or complete.

  • The Services will be free from viruses or other harmful components.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Sevyn and its affiliates, employees, representatives, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Services or purchase of products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sevyn, its affiliates, employees, representatives, service providers, and partners from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms.

  • Your unlawful use of the Services.

  • Your violation of another person's rights.

  • Your misuse of the website or Services.

  • Your violation of applicable laws or regulations.

16. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, process, store, and disclose personal information.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, Services, products, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this page.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising out of or relating to these Terms or your use of the Services shall be subject to the jurisdiction of the competent courts in New Delhi, Delhi, India, unless otherwise required by applicable law.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated into the Services, constitute the agreement between you and Sevyn concerning your use of the Services.

If any conflict exists between these Terms and another policy, the applicable policy will govern the specific subject matter addressed by that policy.

21. Contact Us

If you have questions about these Terms of Service, please contact us:

SEVYN
Phone: +91 97117 77817
Email: care@sevyn.co.in

Address:
A-83, Middle Portion, Ground Floor
Block-A, Naraina Industrial Area Phase 1
New Delhi, Delhi - 110028
India